Privacy Policy

1. Introduction

This Privacy Policy explains how ResilientGuard ("we," "us," or "our") collects, uses, and protects your personal information when you use our website, services, or interact with us in any way. This policy complies with the European Union's General Data Protection Regulation (GDPR) and the Personal Data Processing Law of the Republic of Latvia.

ResilientGuard is committed to ensuring that your privacy is protected. We take data protection seriously and recognize your right to privacy and control over your personal information. This policy is designed to provide transparency about our data practices.

2. Data Controller Information

ResilientGuard is the data controller responsible for your personal data:

Address: 11. novembra krastmala 17, Centra rajons, Rīga, LV-1050
Phone: +371 67223611
Email: privacy@amberdataconsulting.com

3. Personal Data We Collect

We may collect, store, and process the following types of personal data:

3.1 Contact Information

When you submit an inquiry through our website, request information, or contact us, we may collect:

Full name
Email address
Phone number
Company name
Job title

3.2 Technical Information

When you browse our website, we may automatically collect:

IP address
Browser type and version
Operating system
Device information
Pages visited and time spent on pages
Referral source

3.3 Cookie Data

We use cookies and similar technologies to enhance your browsing experience. For details on the cookies we use, please refer to our Cookie Policy.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To provide you with information or services you have requested
To respond to your inquiries, questions, and support requests
To perform contractual obligations if you become a client
To improve our website and services
To send you relevant communications about our services
To comply with legal obligations

We process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with a legal obligation
Our legitimate interests (which do not override your fundamental rights)

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:

Service providers who help us operate our business (e.g., hosting providers, email service providers)
Professional advisors such as lawyers, accountants, and insurers
Government authorities when required by law

All third parties who process data on our behalf are required to comply with data protection laws and maintain appropriate security measures.

6. International Data Transfers

We primarily store and process your data within the European Economic Area (EEA). If we need to transfer your personal data outside the EEA, we ensure that appropriate safeguards are in place, such as:

EU-approved standard contractual clauses
Adequacy decisions by the European Commission
Other legally approved transfer mechanisms

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and testing
Access controls and authentication requirements
Staff training on data protection
Incident response procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and purpose of processing:

Contact information from inquiries: 2 years from last interaction
Client data: Duration of the business relationship plus 5 years
Technical data: Up to 2 years

When personal data is no longer needed, we securely delete or anonymize it.

9. Your Rights

Under the GDPR and Latvian data protection law, you have the following rights regarding your personal data:

Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data under certain circumstances
Right to Restrict Processing: Request limitation of processing in specific scenarios
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at privacy@amberdataconsulting.com. We will respond to your request within one month.

10. Complaints

If you have concerns about our handling of your personal data, please contact us first at privacy@amberdataconsulting.com so we can address your concerns.

You also have the right to lodge a complaint with the Data State Inspectorate of Latvia:

Data State Inspectorate
Elijas street 17, Riga, LV-1050, Latvia
Email: info@dvi.gov.lv
Phone: +371 67223131
Website: www.dvi.gov.lv

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page with a revised "last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ResilientGuard
11. novembra krastmala 17, Centra rajons, Rīga, LV-1050
Email: privacy@amberdataconsulting.com
Phone: +371 67223611